Privacy policy

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ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume that you consent to us collecting your information and using it for that specific reason only.

If we ask you for your personal information for a secondary reason, like marketing, we will either directly ask for your explicit consent or provide you with the opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may withdraw your consent by contacting us at info@avanaa.ca or by mail at: Avanaa Chocolat inc 309 Rue Gounod, Montréal, QC, H2R 1B2, Canada

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

ARTICLE 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify's data storage system and databases and on the Shopify general application. Your data is stored on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please read Shopify's Terms of Service here or Privacy Policy here.

ARTICLE 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be handled.

Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you decide to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, information belonging to you that was used to complete the transaction may be disclosed under U.S. law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

 

Links

You may be directed away from our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.

 

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-recognized standards.

COOKIE FILES

Here is a list of cookie files we use. We have listed them here so that you can choose whether to allow them or not.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by the provider's internal website statistics tracker to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (visitor's location) the following day. Calculates the number of visits to a store by a unique customer.

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.

ARTICLE 7 – CONSENT AGE

By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at info@avanaa.ca or by mail at Avanaa Chocolat inc

[Re: Privacy Compliance Officer]

[309 Rue Gounod, Montreal, QC, H2R 1B2, Canada]

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