Terms of service


The personal information you provide us online at www.avanaa.ca (your name, email address, mailing address, postal code, and phone number) is strictly confidential and reserved for the use of Avanaa Chocolat. We commit to not selling or sharing this information with any other party. Not even under threat!

For security reasons, we do not store any information about your credit card (card number and card identification number) when you make a transaction on avanaa.ca. No worries, our online payment partner Shopify takes care of all that with its turbo-secured protocol!


We accept VISA, MasterCard, and American Express credit cards on our secure website. In case of a stock shortage, we will contact you as soon as possible to inform you of the delays. In such a case, you can cancel your order at any time and we will refund you.


Please refer to the Delivery page for all details.


If there is any problem with your order upon receipt, please contact us and we will either refund you or send you a new order. We promise!


Please note that we sell products containing allergens (nuts, peanuts, sesame, wheat, milk). We take great care to isolate these ingredients, but we cannot guarantee the total absence of allergens for individuals who may react to trace amounts. We comply with the MAPAQ regulations regarding food safety.


This website and its content are protected by copyright and, unless otherwise indicated, are the exclusive property of Avanaa Chocolat. No part of the site may be used, copied, reproduced, published, transmitted, distributed, or modified in any form or by any means, and no derivative work may be created, without the written permission of Avanaa Chocolat.